Managed IT
Your outsourced IT department, right here in Gwinnett.
We monitor, maintain and support your technology every month for a predictable per-user fee — so problems get fixed before they cost you a workday.
What's included
Proactive care for every device and user.
Remote monitoring
Automated health checks on PCs, servers and network gear with alerts reviewed by our team.
Patch management
Windows, macOS and third-party apps kept current on a controlled schedule.
Help desk support
Remote support during business hours with response targets defined in your agreement.
On-site visits
Local technicians for hands-on work across Snellville and Gwinnett County.
Vendor management
We deal with ISPs, software vendors and printer companies on your behalf.
IT roadmap & reviews
Quarterly reviews, budgeting and device lifecycle planning.
Packages
Choose the coverage that fits.
Essential
Core monitoring and support for small teams getting organized.
from $79/user/month*
- Remote monitoring & alerting
- OS & third-party patching
- Business-hours remote help desk
- Endpoint antivirus
- Asset inventory
Managed
Full outsourced IT department for growing offices.
from $129/user/month*
- Everything in Essential
- On-site support (Gwinnett area)
- Microsoft 365 administration
- Network & firewall management
- Quarterly business reviews
- Vendor management
Secure
Security-forward coverage for regulated and high-risk practices.
from $179/user/month*
- Everything in Managed
- Managed EDR & email security
- Security awareness training
- Cloud & device backup
- Dark web monitoring
- Compliance documentation support
* Indicative starting prices per user, per month. Final pricing depends on your environment, device count and requirements, and is confirmed in a written quote. Support hours and response targets are defined in your service agreement.
| Feature | Essentialfrom $79* | Managedfrom $129* | Securefrom $179* |
|---|---|---|---|
| Remote monitoring & patching | |||
| Remote help desk (business hours) | |||
| Endpoint antivirus | |||
| On-site support visits | Billable | ||
| Microsoft 365 administration | |||
| Network & firewall management | |||
| Quarterly business reviews | |||
| Managed EDR + email security | |||
| Security awareness training | |||
| Backup & recovery | Add-on | Add-on |
Find the gaps before they find you.
Our free 20-point IT assessment reviews your network, security, backups and devices — with a plain-English report and no obligation.